We request you to read all the privacy policies
carefully to use the services from astrovibes.co.in
We at AstroVibes, we take the privacy of the
information you provide us very seriously. We created this privacy policy to
demonstrate our commitment to privacy. Please read this carefully to understand
how we use any information you provide us at astrovibes.co.in
AstroVibes guarantees confidentiality of our
members' identity, birth details and any forecasts made using those details as
much possible under legal regulatory and security environment.
AstroVibes further guarantees that no direct or
indirect use will be made by AstroVibes about any information that is
revealed in the prediction for a member, except for the explicit purpose of
communicating the horoscope charts and predictions back to the member.
We allow members to access their users’ profiles
and change information, as they deem necessary.
We do not sell or rent your personally identifiable
information to anyone.
As we keep adding new services and items, we
suggest that you check back from time to time in order to understand how we
treat your information. In case of change in our privacy policy, we will post
those changes on this page so that you are always aware of what personal
information we collect, how we use it and under what circumstances we disclose
it. Your continued use of the site will constitute your acknowledgment of our
Privacy Policy.
The items below provide an index to the information
that follows:
WHAT PERSONAL INFORMATION WE COLLECT?
A. REGISTRATION DATA
During membership registration, AstroVibes collects
personal information including your name, gender, birth information, profile
image email address, and your place of birth and residence. This information is
used to calculate your accurate horoscope. Your e-mail address together with a
password is used to secure your profile and to make our personalized e-mail
services available to you. You do not have to provide any personal information
to use AstroVibes services. However, if you choose not to become a
member of AstroVibes, we may not be able to provide you with some of the
other services that require such information e.g. personalized free horoscopes.
B. LOG FILES, IP ADDRESS AND COOKIES
When you visit astrovibes.co.in and interact with
the services and tools that reside there, AstroVibes and third
parties with whom AstroVibes has contracted to provide services
to AstroVibes may collect information on your actions. The purpose of
this information collection is generally to gather broad demographic
information that is not personal. We also use your IP address to help diagnose
problems with our software or our server and to administer our website. We
track the visitor IP address to get more information on visitor's demography
e.g. which parts of the world our traffic comes from. We collect browser types
used, screen resolutions, and time spent on the website to analyze trends, administer
and troubleshoot the site, understand user linking and disliking within the
website. All of this information is used for gathering broad demographic data
to enhance the performance and services of the site.
C. THROUGH ORDER FORMS
We gather information that is required to fulfil
our paid services though our order forms. This personal is maintained in strict
confidence. As stated earlier, we guarantee confidentiality of our members'
identity, birth details and the prediction made possible under legal regulatory
and security environment. AstroVibes further guarantees that no
direct or indirect use will be made by AstroVibes about any
information that is revealed in the prediction for a member, except for the
explicit purpose of communicating the horoscope charts and predictions back to
the member.
D. OTHER INFORMATION
Any other information we receive due to email or
other method of contact in regard to specific services or products, as a
general rule, are not made part of your member profile, and are used only to
address your specific need or concern that you may have communicated to us on.
2. HOME / PAID SERVICES:
While using or registering for any Home Services /
On Order Service/ Paid Services User may be required to provide all the
information as mentioned in above paragraph along with bank account information
credit card or debit card details or other payment instrument details through a
secure third-party gateway IP address and any other information that a User may
provide during booking a paid service on the Website Such information is kept
highly confidential.
3. SECURITY
We DO NOT collect any payment information on our
website. It is collected and processed in a secured manner by third party
payment gateways. We follow reasonable industry standards, technical measures
and procedural measures to protect against unauthorized access and use of your
supplied information. However, you should know that neither we nor any other
web site can fully eliminate all the risks.
4. OTHER WEB SITES LINKS
Our web site may contain links to other web
sites. AstroVibes is not responsible for the privacy practices
followed by other such web sites.
5. OTHER PROVISIONS
The user hereby agrees that the information
provided by him/ her is accurate updated and correct for the usage Our web site
may contain links to other web sites AstroVibes in is not responsible
for the privacy practices followed by other such web sites. The website
requires that most of the services offered on the website are strictly to be
used by people above 18 years of age but some services may be available to children
under the age of 18 years of age as well but it is being stressed upon that the
later condition is not to be used If parents of such minors find out about any
such instance where its services are being used by minors specifically below 14
years of age parents are advised to contact the website immediately AstroVibes in
will delete the data of such user and will take appropriate measures.
6. DISCLAIMER
The website is not responsible for any
communication between the user and the third-party website the user is advised
to read the privacy policy and other policies of the third party on their
websites and this website shall not be held liable for such usage made only
because a link to the third-party website was provided on the page of this
website
7. CONTACTING US
If you have any questions about this privacy
statement, the practices of this site, or your dealings with this web site, you
can contact us at
8. REFUND POLICY
If a transaction is successful, there will be no
refund provided, as the funds will have already been transferred to the
recipient's account.
If a transaction fails due to technical issues or
any other reason, the funds will be refunded to the customer's account within
2-3 business days.
If a transaction fails due to incorrect details
entered by the customer, no refund will be provided.
The customer must provide accurate and complete
information during the transaction process to ensure a successful transaction.
In case of any disputes or discrepancies, the
customer can contact our customer support team via email or phone.
The refund will only be processed once the
customer's bank confirms the failure of the transaction.